Returns & Exchanges
At The Spirited Horse Boutique, we are committed to your satisfaction and the perfect fit for your equestrian lifestyle. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Ensure items are in their original, unused condition with all tags attached, and securely pack them in the original shipping box if possible.
Affix the Label
Print the prepaid shipping label provided by our portal and securely attach it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing