Frequently Asked Questions
Everything you need to know about your equestrian gear and orders.
What is your return policy for riding apparel?
We offer a 30-day return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, used helmets and safety vests cannot be returned unless there is a manufacturing defect.
How do I determine the correct size for my horse's blanket?
To find the perfect fit, measure your horse from the center of the chest to the center of the tail. Refer to our comprehensive sizing chart located on each product page to match your measurement with the correct brand size.
Do you offer international shipping for heavy stable equipment?
Yes, we ship worldwide. However, heavy items like saddles and stable mats may incur additional freight charges. Shipping costs and delivery estimates will be calculated at checkout based on your location.
How should I care for my leather tack?
We recommend cleaning your leather goods after every ride with a damp cloth and high-quality glycerin soap. Deep condition your leather once a month to prevent cracking and ensure the longevity of your equipment.
Are your riding helmets safety certified?
Absolutely. All helmets sold at The Spirited Horse Boutique meet or exceed current ASTM/SEI safety standards to ensure maximum protection for every rider.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.